Summary: DO NOT HIRE, NEVER PAY IN ADVANCE. I hired Youssef Maged / Blue Systems International for a background report on a person.
He wanted me to pay him in advance and refused to accept a credit card. I trusted him and sent him a check for $250. Once he received the payment he stopped answering my phone calls and emails. After about two weeks without hearing from him and after many attempts to contact him, I filed a complaint to the California Department of Consumer Affairs / Bureau of Security and Investigative Services, the agency that licensed him as a private investigator.
In response, he presented them a bogus “invoice” in which he claimed to have spoken with me more 15 times and billed me $150 for those conversations (I’ll try to attach it). He called it “Consultation. Quantity: 2, Rate: $75". Also, in that invoice he claimed to have provided some report on the subject.
However, in reality he only sent a useless list of addresses of the subject’s wife that I never wanted nor asked for. In the end, he didn’t provide any services and refused to refund the payment. He’s been running away from me ever since. Eight months after I filed the original report on him, I had already forgotten all about that idiot, but I got an email from the BBB with the baloney response he filed with them in response to my original complaint.
So I couldn’t resist filing my response to his response. It should be noted, that in his latest response he changed the narrative and now claimed that my request was illegal, that’s why he didn’t perform any work and, supposedly, he reported me to the FBI and said "you are more than welcome to verify”. So below is my response to his latest response: Youssef Maged, a self-proclaimed “honest muslim” and the woebegone proprietor of Blue Systems International, provided a totally different explanation to one Ms. Abby Boxwell, a staffer at the California Dept.
of Consumer Affairs (the licensing agency for private investigators) 8 months ago when this issue of him accepting my money and not providing any services first came up. At that time, he claimed to have provided “consulting” services which I had never ordered, nor received. In his made up, bogus invoice sent to her, he explained his services as “Consultation, Quantity: 2, Rate: $75, Amount: $150” and he also claimed to have provided a background report on the subject but in reality he only sent a useless list of former addresses of the subject’s wife, which I did not need and never asked for. In his childish and silly explanation he claims that I tried to investigate "an American subject in order to blackmail and for a possible hit”.
That sounds like a line from an old spy movie. I’d like to know how he came to this conclusion. To the best of my knowledge, it is not against the law to hire private investigators to conduct the investigation that I wanted him to conduct. Even if it were, he should’ve simply refused it without accepting any money.
He claims to have reported me to the LA FBI and says "you are more than welcome to verify”. Yes, I’d like to verify that! What is the name, office phone number, the extension of the FBI agent that he reported me to, and the case or reference number? (central office number posted on the FBI website with extension, not bogus cell phone or internet numbers, please).
I’m still waiting for his answer to this question. Beware of this crook! Before he got my money he described himself as an “honest muslim” and he practically swore in the name of Allah that he would get me the background report that I needed. After my check cleared, he disappeared and later claimed that my request was “illegal” so he gets to keep the money and doesn’t have to do any work.
He had a whole lot of fake 5-star reviews on yelp which I flagged and yelp agreed with and removed them.
Same goes for Google+ and other review websites. His Company's Names (he keeps changing them slightly to hide from bad reviews): Blue Systems International, Blue Systems Investigations, Private Investigator Blue Systems Names and Aliases He Uses: Youssef Maged, Michael Joseph, Michael Yousef, Maged Youssef, Michael Johnson, Mike Joseph, Mike Johnson, MJ.
Reason of review: Problem with delivery.
Monetary Loss: $250.
Preferred solution: Full refund.